Presort Services, Inc. began in 1982 with a few part-time employees sorting mail by hand for one client.
Today, we have scores of employees, hundreds of clients, and a reputation for integrating the latest in automated mail-handling technology.
Our Grand Rapids and Lansing facilities process more than ¾ of a million pieces of mail each day for first-class presorting clients throughout Western and Central Michigan, as well as direct mail clients nationwide.
In short, we’ve evolved from a small hand-sort operation to one of the premier mailing houses in the country – the largest in Michigan outside of Metro Detroit.
Of course, some things haven’t changed over the years. Our first client, for instance, is still with us today. What sets us apart?
Market leadership
The first Multiline Optical Character Reader. The first flat sorter. The first to incorporate 2D barcodes. The first to earn certification from the U.S. Postal Service. Name any industry advancement and chances are Presort Services was the first in our market area to embrace it.
Dual facilities
Presort Services is one of the few presort bureaus in the country with dual facilities (in Grand Rapids and Lansing), each backing up the other to ensure uninterrupted client service in case of power outage, natural disaster or other business contingency.
Industry leadership
Our top executives serve on various national committees and postal advisory boards, putting us in position to influence the industry and spot developing trends. When the U.S. Postal Service implements a change that could affect you, we’ll be among the first to know about it – and prepare accordingly.
Postal partnership
One of our key assets is our relationship with the U.S. Postal Service – and we’re proud to say it couldn’t be stronger. The mutual respect that exists between Presort Services and the postal service creates a climate of cooperation that benefits our clients.
Problem resolution
How do you distinguish an exceptional mailing house from one that’s merely adequate? See how they respond when a mailing doesn’t go as planned. Presort Services has direct access to the U.S. Postal Service resources needed to resolve issues promptly and prevent them from recurring.
Industry certification
Presort Services was the first presort bureau in Michigan to be certified as a quality mailing partner under the U.S. Postal Service’s MPTQM (Mail Preparation Total Quality Management) program, the gold standard of mailing proficiency. What’s more, we were the first in the entire country to earn a perfect score on an MPTQM recertification audit. In addition, we’re on track toward obtaining MQC (Mailpiece Quality Control) certification for every employee.
For over 20 years, we have been committed to a partnership with our clients - Presort Services Inc. - A Smarter Way to Mail!